Refund Policy
Effective Date: January 2025
At NewPropertyAds.com, we aim to deliver high-quality services and a smooth experience for all our users. This Refund Policy outlines the terms under which refunds may be granted for paid services.
1. Applicability of This Policy
This policy applies to all users who purchase paid services or features on NewPropertyAds.com, including but not limited to:
Premium property listings
Promotional packages
Featured ad placements
Subscription-based tools or add-ons
2. General Refund Terms (as of January 2025)
All payments made on NewPropertyAds.com are non-refundable, except under the following conditions:
Duplicate payment due to a technical error
Payment made but service not delivered (e.g., listing not activated due to system failure)
Billing error on our part
Refunds will not be issued in cases where:
You change your mind after purchasing
The listing did not perform to your expectations (e.g., number of views or leads)
You violate our Terms of Service, resulting in listing removal or account suspension
3. Requesting a Refund
If you believe you are eligible for a refund, you must:
Contact us within 7 days of the payment date
Provide your payment receipt, registered email ID, and reason for the request
Send your request to support@newpropertyads.com
We aim to review and respond to all refund requests within 5–7 business days.
4. Refund Method
If approved, refunds will be processed using the same payment method used during the original transaction. Depending on your bank or provider, it may take 5–10 business days to reflect in your account.
5. Dispute Resolution
If you disagree with our refund decision, you may escalate the issue to our customer support team. We will re-evaluate your request fairly, based on available records and platform activity.
6. Changes to This Policy
We reserve the right to modify this Refund Policy at any time. Continued use of our services after updates (including any after January 2025) implies your acceptance of the revised terms.
7. Contact Us
For any queries related to payments or refunds, please contact:
NewPropertyAds.com
Email: support@newpropertyads.com
Website: www.newpropertyads.com